? 38 missing barnyard bills

Discussion in 'Help Archive' started by KnitRubyPurl, Sep 30, 2015.

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  1. KnitRubyPurl

    KnitRubyPurl Forum Greenhorn

    Hello. I bought 4 mystery stables and I think that I had 98bbs to start with so I should now have about 38bb left. For some reason now I only have 9 bbs. I might have accidentally purchased something else but I have been all through my inventory and can't seem to find anything. Is it possible to find out what happened to my bb's ?
    id - 38953172
     
    KnitRubyPurl, Sep 30, 2015
    #1
  2. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello KnitRubyPurl, :oops:

    I apologise for the late reply. I have checked your logs and you have bought 2 cloud rows:
    2015-09-28 04:27:343260 - BuyableCloudRow15 -54.00, BB left: 2.00
    2015-09-28 04:27:193260 - BuyableCloudRow7, -42.00, BB left: 56.00

    You've been earning BBs meanwhile through the Cinema. I am really sorry to see this was not intended, because we are unable to refund the cloud row purchases :( .

    Is there anything else I can assist you with?
    ​
    Best regards,
    teddy.bear
     
    teddy.bear, Oct 2, 2015
    #2
  3. KnitRubyPurl

    KnitRubyPurl Forum Greenhorn

    thank you so much. i would have been out of my mind wondering where the bb's had gone. that's all. thank you for the great job you all do. Ruby.
     
    KnitRubyPurl, Oct 3, 2015
    #3
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    You are most welcome, KnitRubyPurl, we are always happy to look into these matters to put your mind at easy - nothing should be left unclear. I apologise it took so long though, and I appreciate your kind words.

    Best regards,
    teddy.bear

    - closing thread as there are no further questions -
     
    teddy.bear, Oct 3, 2015
    #4
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