Bug of Premium Features

Discussion in 'Help Archive' started by suha_1907, Jul 1, 2020.

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  1. suha_1907

    suha_1907 Forum Greenhorn

    I bought Premium packet I recieved the Premium products but I still can't Access Premium features I think it was bug. I can't save order of my farm or I don't have water regen. And when I try to buy Premium I get an error. Neither I can buy Premium nor I can use Premium features please help me!
     
    suha_1907, Jul 1, 2020
    #1
  2. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    Hello suha_1907 :)

    If you provide your game ID#, we can check to see if the purchase went through. Please log out and log back in again to see if you can access the premium features.

    May I assist you further?
     
    Farmers.Almanac, Jul 1, 2020
    #2
  3. suha_1907

    suha_1907 Forum Greenhorn

    My game ID 48563642. I have tried to log out and log back in again several times but I can't still access premium features.
     
    suha_1907, Jul 2, 2020
    #3
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    We have contacted the Game Team for further investigation. As soon as we have news, we will update you.

    Regards,
    shooger.sweet
     
    shooger.sweet, Jul 3, 2020
    #4
  5. suha_1907

    suha_1907 Forum Greenhorn

    The problem has been fixed, thanks a lot to game team. I'm grateful.
     
    suha_1907, Jul 3, 2020
    #5
  6. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    You are welcome.
    Am glad everything is sorted 8)


    ~problem solved, closing thread~
     
    shooger.sweet, Jul 3, 2020
    #6
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