Don't have credit card option

Discussion in 'Help Archive' started by jesterruler1, Feb 16, 2020.

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  1. jesterruler1

    jesterruler1 Junior Expert

    id# 39261141 I was gonna buy the cuddley bear pet but for some reason there is not an option for credit card its just gift card. I know this is not the first time this has happened I just want it fixed and hopefully before the sale is over.
     
    farmerlily22 likes this.
  2. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    Hello jesterruler1 :)

    We are not able to address payment issues here in the forum, so please contact Support for further assistance.

    May I help you with anything else?
     
  3. jesterruler1

    jesterruler1 Junior Expert

    can contact support about the issue if the issue isnt listed on the options
     
    farmerlily22 likes this.
  4. squigglegiggle

    squigglegiggle Count Count

    It is - select "payment problem".
     
  5. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Were you able to proceed with contacting Support?


    Can I assist you further?
     
  6. jesterruler1

    jesterruler1 Junior Expert

    no they did not help me one bit the problem with trying to contact support is there is no way to tell them what is going on what the issue really is I can get it close with the options but the option of saying no credit card is available isnt there and clicked on black list becuase really is the only thing close enough. There should be a little box or something to describe what is going on or something.
     
    farmerlily22 likes this.
  7. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    You will need to contact Support and select 'Game Problem' as that will allow Support to check your credit card issue.

    May I assist you further?
     
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