Harvester Script

Discussion in 'Technical issues' started by saturnia22, Aug 1, 2020.

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  1. saturnia22

    saturnia22 Forum Great Master

    Hi,
    I've sent two inquiry tickets off to BP and they tell me that my Vanilla Mastercard doesn't work because it may not have sufficient $.
    There's no mechanism within that inquiry to explain that the gift card in question is new, unused, and has the full amount. The intended purchase is $13.40 CAD way under the $50 amount that is on the card -I double checked by going online and confirming it is...$50
    I've used these type of gift cards for years as I am leery of using my personal one to buy online.
    Is there a way to communicate this to BP other than the drop down boxes that don't apply in this case? there'll be no harvester subscription for me this month.
    Question is: do you have a way to communicate this info to them?
    It would be to their benefit to have an info box on that form
    Thanks,
    saturnia22ID: 50529294
     
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello saturnia22,

    I cannot assist with payment issues. I am also not familiar with your payment method as this varies for each geo-location. Is the payment method no longer available when you try to purchase the Harvester Subscription in the Bank?


    Can I assist you further?
     
  3. saturnia22

    saturnia22 Forum Great Master

    I just tried it in farm supplies...still they don't accept 'this form of payment' when I've been using 'this form' since 2014. Never happened before. I went into the Vanilla Pre-Paid website and verified the amount...again; still $50
    They didn't get back to me on the second ticket so I guess this is a goner.
    There's nothing else we can do about it.
    Lucky me, I have $50 extra and can't spend it here.
    You can close this thread
    thanks for your effort anyway.
     
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    You are welcome.

    I am sorry that I cannot help further. You can try to contact regular Support to see if they can assist in any way.


    ~closing as requested~
     
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