Lost Sawmill

Discussion in 'Help Archive' started by Cyn_, Sep 8, 2015.

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  1. Cyn_

    Cyn_ Forum Greenhorn

    Been playing a long time ( 2 years, 9 months)and I used to have a sawmill
    in my inventory.
    Made wood for some old challenge also. As I got new animals, I took them
    down because there was little market for the Beavers or the wood product.
    Went looking for my sawmill today. Not there! I had noticed they had revamped
    the beavers recently, so thought I get some up before the event. I put a bunch
    of stalls up...couldn't find my sawmill.
    Just hoping I can get it back, or do I need to buy a new sawmill this year?
    Thanks for your time.

    Cyn_
     
    Cyn_, Sep 8, 2015
    #1
  2. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello Cyn_ :)

    Could you please be so kind and post your user ID, to allow us to look into your logs and see if we can find any signs of your missing Sawmill?
    ​
    Best regards,
    teddy.bear
     
    teddy.bear, Sep 8, 2015
    #2
  3. Cyn_

    Cyn_ Forum Greenhorn

    User ID is: Cyn_
    Sorry I didn't make that clear.

    Cyn_
     
    Cyn_, Sep 8, 2015
    #3
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello Cyn_ :oops:

    That is your username. Next to it, on the bottom wooden bar of the farm, you will see the user ID as well, which is a unique identification number for your farm.
    ​
    Best regards,
    teddy.bear
     
    teddy.bear, Sep 8, 2015
    #4
  5. Cyn_

    Cyn_ Forum Greenhorn

    ID: 46245249

    Thank you for your patience. Not a techie here.

    Cyn_
     
    Cyn_, Sep 8, 2015
    #5
  6. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello Cyn_ :(

    Not to worry, there's no rush.

    Unfortunately there are no logs showing you had the sawmill on your farm, so there is nothing I can do to help you with this :( Please be so kind and contact our Customer Care Team and try mentioning when have you used it the last time, and they will assist you with this. The contact form can be found here. I wish you the best of luck!

    Is there anything else I could assist you with?
    ​
    Best regards,
    teddy.bear
     
    teddy.bear, Sep 10, 2015
    #6
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