technical problems, game locking up

Discussion in 'Help Archive' started by Lea2191, Nov 30, 2019.

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  1. Lea2191

    Lea2191 Forum Inhabitant

    My internet speed is slow and I know I have some problems because of this, however, there are some new repeatable problems I am having.

    1. Sometimes when I push the delete key the game locks up and I have to reload it.
    2. Sometimes when I use my harvester it doesn't place what I asked it to. Sometimes I can try again in a few minutes, but often I have to reload the game to get the harvester to work.
    I place a tree or stable and when I place the upgrade I get the message that there is nothing on the field to upgrade.
    3. When number 2 happens, sometimes I can go to a different field in hopes of correcting the problem, but often the game locks up when I go to another field.

    Because of these issues I have had to reload the game today, I would estimate I had to reload the game about 25 times. I don't think the problem is that the game is slow because sometimes on reloading the game loads at a reasonable rate, but the problem comes back after only a few minutes of appropriate response from the harvester.

    This problem has been happening at least once a day for at probably a month.
    User: Lea2191ID: 17903890
     
    Lea2191, Nov 30, 2019
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello Lea2191,

    As it is not because of the game, as Farmerama is not having any issues, can you try clearing both your browser cache and your Flash cache to see if that helps. You may also try resetting your modem.
    If you have a slow internet connection, you can also try turning off farm animations in the Game Settings to see if that helps with the lag.

    Can I assist you further?
     
    shooger.sweet, Nov 30, 2019
    #2