3 free games not received

Discussion in 'Help Archive' started by racheliz, Feb 15, 2019.

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  1. racheliz

    racheliz Forum Pro

    When logging in just now I had a pop-up box saying I had received 3 free Planter Box games for the current event. I think these are compensation for not being able to plant event crops on the rainforest until today.
    I went to the event page but the 3 free games are not there. I've refreshed several times and cleared cache but nope, I've definitely not received those games, only a notice saying I had. I can plant event crops on the rainforest but no games.
     
  2. Farmers.Almanac

    Farmers.Almanac Team Leader Team Farmerama EN

    Hello racheliz :)

    In order for your account to be checked, please provide your game ID.
     
  3. racheliz

    racheliz Forum Pro

    1653133
     
  4. AntFarmers

    AntFarmers Forum Apprentice

    I have the same issue..

    AntFarmers, 12345909
     
    racheliz likes this.
  5. clonahmon

    clonahmon Forum Veteran

    Same here, just posted in general issues

    clonahmon ID: 53986531
     
    racheliz likes this.
  6. Farmers.Almanac

    Farmers.Almanac Team Leader Team Farmerama EN

    AntFarmers and clonahmon :)

    Even though you may have the same issue as the OP, please create your own post so that each player can be helped individually.
    Thank you for your understanding on this matter. :)
     
  7. clonahmon

    clonahmon Forum Veteran

    Will do so. Thank you
     
  8. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello racheliz,

    You have played 33 Games. You have milled 29 Planter Boxes and used the 4 Free Planter Boxes for a total of 33.

    Can I assist you further?
     
  9. racheliz

    racheliz Forum Pro

    Thank you for checking shooger. I didn't receive the 3 free compensation games, that's certain. Others didn't receive them either, I wasn't the only one but if you can't find any evidence of that then best just close the thread.
     
  10. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    The 3 free games, were added as shown by the totals above. If you believe this to be incorrect, you are welcome to contact Support.

    ~closing as requested~
     
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