Loading Problem

Discussion in 'Help Archive' started by -ladyarwen-, Mar 14, 2023.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
Thread Status:
Not open for further replies.
  1. mehmetcancan

    mehmetcancan Forum Greenhorn

    no solution?
     
    Last edited by moderator: Mar 15, 2023
    ssbbll likes this.
  2. mavidpu

    mavidpu Forum Greenhorn

    REALLY HELP BUT SO NOW. PLEASE........
     
    Last edited by moderator: Mar 15, 2023
    ssbbll likes this.
  3. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    Hello Farmers,

    Did any of you try to reset your modem and see if that helped? The issue is with your Internet Service Provider and is not on Farmerama's side. You can try contacting your ISP to let them know there is an issue.
     
  4. gr_6153

    gr_6153 Forum Apprentice

    I tried every hour and it won't turn on.
    .I turned the modem off and on. It doesn't fi
     
    ssbbll likes this.
  5. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    Hello Farmers,

    The issue is not on Farmerama's side but rather with your Internet Service Provider. You can try the following suggestions to see if that helps:

    • try other games and see if there are issues there
    • see if they know what their internet speed should be and run a speedtest. A slow internet connection will cause the game to not load properly.
    • Click on the Windows icon in bottom left, type CMD and hit enter - then copy/paste the following: ipconfig /flushdns
    What does flush DNS do?

    Flushing DNS will clear any IP addresses or other DNS records from your cache. This can help resolve security, internet connectivity, and other issues.

    For example, when I type in a web address in my browser’s address bar for the first time, the browser has to ask DNS servers where to find the site. Once it has that information, the browser can store it in its local cache. Then, the next time I type in that website address, the browser will look for its DNS information in the local cache first and be able to find the site more quickly.

    The problem is that sometimes dangerous IP addresses or corrupted results can be cached and need to be removed. The DNS cache can also impact your ability to connect to the internet or cause other issues. Whatever the reason, all major operating systems allow you to force the process of clearing this cache — or “flushing DNS.”

    If flushing DNS does not resolve the issue, you will need to wait for your ISP to fix it. You can contact them and let them know the game site is not loading for you.

    We hope this will be resolved for you all very soon :)

    Best Regards
    Farmers.Almanac
     
  6. -ladyarwen-

    -ladyarwen- Forum Apprentice

    Hello Farmerama Team,
    And I want to give you a very very kind answer, as the wild cat said...
    This game is a product... You are the seller and we are the customer...
    That's why you sell us defective goods...
    It's not my problem who has to solve this problem...
    Your technical teams who need to talk to the service provider... I don't understand these technical issues and I don't have a duty to understand them...
    This sounds like your problem to me since I've never had a problem logging into any other game...
    Of course, there is also this... The fact that you have closed the Turkish forum causes all of us, including you, to have difficulty in this regard.
    It is interesting that a company behaves so easily... Who can say that this problem will not occur in other countries soon... I don't know how to explain all these years of effort...
    But of course, the capitalist world we live in is unfortunately on your side...
    It was nice knowing you anyway.
    Thank you for your support so far.
    Best regards
    -ladyarwen-
     
    mavidpu, .ümit20., ssbbll and 2 others like this.
  7. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    You're welcome :)

    We are sorry that none of the suggestions work, but they would if it were Farmerama related. Our Game Team reports that the issue lies with the internet service provider. At this time, we can only recommend that you contact your internet provider's Support for further assistance. We do sincerely hope that they can resolve the problem for you very soon.

    No further questions. Player directed to provider Support. Closing thread.
     
Thread Status:
Not open for further replies.