Announcement Game Login Problems

Howdy Farmers,

Currently the Game is experiencing login issues. The Game Team are working to solve the problem.

As soon as we have more info, we will let you know.
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Best Regards,
Your Farmerama Team

 

Howdy Farmers,

We would like to inform you that Bigpoint is currently contending with DDoS attacks and that's why we have these login problems across all of our games, including Farmerama. Our IT department is actively countering the attack and working on a lasting solution.

Please know that your personal data and accounts are safe. DDoS attacks primarily aim to disrupt the service and do not involve any compromise of sensitive information.

We appreciate your understanding and support during this time and will keep you updated as we have more information.
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Best regards,
Your Farmerama Team

 

Howdy Farmers,

The Game Team has been working hard to restore game play. For now, it looks like you can log in again. Be advised, the situation has not completely been resolved yet, so please be patient during this time.

Official information regarding the game, events, Summer calendar, etc will follow once the Team is assured the situation has been fixed.

We appreciate your understanding and patience while this is continuing to be sorted out.
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Best Regards,
Your Farmerama Team

 

Dear Farmerama players,

We sincerely apologize for the inconvenience caused during the recent game downtime.

Our IT department is still watching the situation carefully but we are optimistic that the game will run smoothly without any further interruptions from now onwards. Fingers crossed!

We understand how frustrating it can be when you can't access your favorite game.

Thank you for your patience and understanding while our dedicated team worked tirelessly to resolve the issue and get everything back up and running smoothly. You, our incredible gaming community, motivate us to continually improve our services and deliver an exceptional gaming experience.

Some more information:
Most likely the currently running Animal Training Event will be enabled again and run until Thursday at 10 am, currently we are unable to perform any hotfixes so it might happen that the event will end at 10 pm and we need to enable it as soon as possible again. Further information will be spread as soon as there are any updates-

Of course, we will plan a compensation package in the next days – stay tuned.

Furthermore we will run scripts for the Summer Calendar as well as for the Daily Login Bonus – we will keep you updated in that regard too.​

Regarding upcoming Events: we will announce those with updated running times tomorrow.
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Best Regards,
Your Farmerama Team

 

Howdy Farmers,

Here is an update to the current situation:

Sadly we still are unable to sync etc. so we just decided that the Animal Training cannot run this week anymore.

But we decided to run it (progress for players is saved) from 4th of August at 14:00 CEST until Sunday, 6th of August at 22:00 CESt again. We need to change a bit the balancing as the used playfields would conflict with Compound Event. An updated FAQ will be provided.

We are able to offer Gift and Trade, Wonder Trees (main and Baha) due to them being able to be turned on without a sync, but to extend an event requires a sync and we are not able to do that at this time.

We hope you understand and thank you for your patience while we continue to resolve these issues.
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Best Regards,
Your Farmerama Team

 

Howdy Farmers,

Another update to keep you informed of what is going on 'behind the scenes' so you have a better understanding. We are still not able to sync, but the IT department is working hard to find a solution as quickly as possible.

The internal problems must be addressed before the scripts for daily log in bonus and Summer calendar can be tested, so we appreciate your continued patience and understanding.

Compensation and script details will be posted as soon as the Team works through those internal issues.
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Best Regards,
Your Farmerama Team

 

Howdy Farmers,

Sadly, the game is facing issues again. The IT Department is already working on it. We will update you when we have more information.

We apologize for the inconvenience and hope for a resolution soon. Thank you for your understanding and patience.
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Best Regards,
Your Farmerama Team

 

Howdy Farmers,

The game is working again. It may be slow at first, but it should be running smoothly soon.
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Best Regards,
Your Farmerama Team

 

Howdy Farmers,

The compensation package will go live with today's release at 4 pm and run until Tuesday, 1st of August at 10 pm.
It will be claimable once per user account via the ingame news and includes the following items:

• 4 x Harvest Helper Coupons (12 hours)
• 50 x Super-grow
• 30 x Susy's Super-grow
• 2 x EP/TEP Harvest Bonus L
• 5 x Carrot-apple chutney
• 5 x Party tickets
• 30 x Power-feed
• 1 x Crate O' Crate O’ Farm Bonus II
• 60 x Star coin
• 1 x "Piccolo" Wonder Box

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Best Regards,
Your Farmerama Team

 

Howdy Farmers,

As the scripts take a lot of time (summer calendar right now is aimed to finish in around 70 hours as of ongoing DDoS attacks) we decided to prolong the summer calendar until 2nd of August at 23:59.

This means it is just longer visible (and claimable for RC) for the players but as we cannot estimate how long the scripts will need to finish concrete we decided to prolong the calendar to not run into further issues.
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Best Regards,
Your Farmerama Team

 

Howdy Farmers,

An update regarding the script for the Summer Calendar. The script to book everyone the 24th gift is complete. The script for the 25th gift has begun. Once that is complete, the final script will run to reimburse the Barnyard Bills spent for those days. It is estimated that all scripts will be completed on 30th July 2023.
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Best Regards,
Your Farmerama Team

 

Howdy Farmers,

All of BP games are under DDoS attacks again and Farmerama was down briefly in the last 20 minutes. The IT Department worked to restore gameplay quickly, and it is anticipated there will be no more interruptions. They continue to work hard and monitor the situation.

We just want to keep you informed. We thank you for understanding.
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Best Regards,
Your Farmerama Team

 

Howdy Farmers,

Sadly, the game is facing issues again. The IT Department is already working on it. We will update you when we have more information.

We apologize for the inconvenience and hope for a resolution soon. Thank you for your understanding and patience.
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Best Regards,
Your Farmerama Team

 

Howdy Farmers,

The game is working again since about 23 CEST (UTC+2) last night.
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Best Regards,
Your Farmerama Team

 

Howdy Farmers,

The game continues to face DDoS attacks, but the IT team is working hard to resolve those issues. It is the reason the game has been unstable lately.

As a result of the attacks, the Game Team has decided to prolong the currently running events:

Frappe Ole IV will end on 16 August at 22:00 CEST (UTC +2)
Raccoons on Tour will end on 16 August at 22:00 CEST (UTC +2)
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We apologize for any inconvenience you are experiencing, but please be assured that all is being done to restore stable game play.

We appreciate your patience and understanding during these difficult days.​

Best Regards,
Your Farmerama Team