Sticker Serie - Why upgraded stickers from previous serie are not there?

Hi,

After I have unlocked the Orange Album I noticed no Orange Stickers were ready to be placed when I should have had a very high number from the previous serie. There were none. I should have had to craft only 20 new ones (if there were 205, I don't know) to be able to unlock the Red Album, but, no, I had to start from zero. So, I did it, underestimating what it would imply.

I now find that I'm stuck, unable to go any further -having reached only 67% of the requirement to unlock the Red Album-, with all stickers practically exhausted and no way I can see that I can get to unlock the Red Album or craft 125 additional Orange Stickers to then convert them into 125 Red ones (because, having seen what happened with the Orange ones, I suppose the same thing happens with the Red ones, none).

It's impossible for me to fix it. What did I do wrong? OR, better, why weren't the previous upgraded stickers there? When was this changed? It's very frustrating.

Thanks in advance.

 

Hello Aluntino,

Upgraded stickers do continue to the next Sticker Series. If you need your account checked, please post in Technical Issues with your user ID#.

Please clear your browser cache and cookies, and then reboot your computer before logging in again. Hopefully, that will fix any display issue you are having.

May I assist you further?

 

Thanks for your response. Since i'm using the client, I expected nothing from clearing the cache, etc., but I've just done it anyway and nothing. Closed client, opened in browser (Chrome), and nothing changed. I'll repost in Technical issues.

 

You're welcome

Closing thread as issue was addressed in Technical Issues.