7 days of Halloween - Day 2 pumpkin was un-clickable

Discussion in 'Help Archive' started by TulipHills, Oct 26, 2015.

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  1. TulipHills

    TulipHills Forum Apprentice

    Hi, I have been trying every hour since this morning to click on Day 2 pumpkin but it kept saying "You can not collect this treat until Day 2." Well, I think the system just reset like 12 mins ago and now there's a "+" button on Day 2 pumpkin and now it says "You can no longer collect this treat but you can purchase it for 10BB to claim your bonus!" Huh???

    If day 2 already passed, then I should be able to collect the Day 3 pumpkin now, right? WRONG... Day 3 pumpkin is giving me the same exact message like Day 2 this morning, that I can't collect it until Day 3.

    Is this a known bug? Are you guys still tweaking the system? Please help!

    Mod, if this is not the right thread, please feel free to move it to the appropriate thread. Thank you!
     
    TulipHills, Oct 26, 2015
    #1
    Noelle20001 and mdb120772 like this.
  2. mdb120772

    mdb120772 Forum Greenhorn

    I had the same problem... just paid the 10 BB for Day 2, but I tried at least 6 times all day today? Same message on Day 3
     
    mdb120772, Oct 26, 2015
    #2
  3. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello, :oops:

    As announced here, this is a known issue and the Game Team will fix it as soon as possible tomorrow. Please keep an eye on the news for updates on this matter.

    I have checked your logs mdb120772, and you have not been charged - but the reward seems to be booked successfully.

    We apologise for this inconvenience.
    ​
    Best regards,
    teddy.bear
     
    teddy.bear, Oct 26, 2015
    #3
  4. TulipHills

    TulipHills Forum Apprentice

    Thank you for the link, Teddy Bear. I apologize for not checking the other threads first. You can close this now.
     
    TulipHills, Oct 27, 2015
    #4
  5. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    There's no need to apologise :p You've beat me to the announcements by 6 minutes, so thank you for the quick report!

    Best regards,
    teddy.bear

    - closing thread as there are no further questions -
     
    teddy.bear, Oct 27, 2015
    #5
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