Atacama Wonder Tree

Discussion in 'Help Archive' started by ruth117, Apr 7, 2019.

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  1. ruth117

    ruth117 Forum Apprentice

    Hi can someone please help me. I purchased the Atacama Wonder Tree & Tonga Baha Wonder Tree package yesterday 119 BB each. The Tonga Baha trees were added to my account but not the Atacama although the BB did get taken out. Also I purchased the 2 factories I didn't have last week but I can't seem to find them to be able to place them on my field. Thanks for taking the time to help.
     
    ruth117, Apr 7, 2019
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello ruth117,

    If you purchased Factory Upgrades, they would be in your Deco inventory. In order to check your account, we need your ID#.


    ~waiting for info~
     
    shooger.sweet, Apr 7, 2019
    #2
  3. ruth117

    ruth117 Forum Apprentice

    My ID is 40864324
     
    ruth117, Apr 8, 2019
    #3
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    There was no transaction for the Atacama Wonder Tree Package, as there was no BBs taken, the purchase must have been unsuccessful:

    DatePurposeTime(s)NegativePositiveTotal
    2019-04-06 07:36:39lvlUp-1441.001.00839.00
    2019-04-06 04:46:12pack baha x 11.00-199.00838.00
    2019-04-02 11:20:22paperbag x 141.00-28.001037.00

    You have 27 Factory Upgrades in your Deco Inventory. You can use the "search" function to find them easier.


    Can I assist you further?
     
    shooger.sweet, Apr 8, 2019
    #4
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