Bahama wonder trees missing

Discussion in 'Help Archive' started by greenchelonia, Aug 28, 2015.

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  1. greenchelonia

    greenchelonia Advanced

    BB were taken but the trees are not in my inventory.
    ID: 43993849
     
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello greenchelonia,

    Did you buy Mainland Trees instead? Can you check your Mainland Tree inventory to see if you have any Uele seeds.

    Can I assist you further?
     
  3. greenchelonia

    greenchelonia Advanced

    I purchased five mainland trees and five baha trees. i have the mainland trees. I do not have the baha trees. I had 138 bb and I bought five of each. I had the five mainland trees no baha trees and I have only 88 bb. So it took the bb but did not give me the trees.

    ETA: Purchased five more Bahamarama trees and those did show up. Still missing the original five.
     
    Last edited: Aug 29, 2015
  4. saturnia22

    saturnia22 Forum Great Master

    Sorry but I'm reading this and have the same problem...
    I too am missing 6 Baha Trees. I had spent 60 bb's on Main and Baha (6 each) I got the Mainland ones and didn't put the Baha out because of no room, I decided to set them out when I returned from work and they're not there. I'm not crazy I bought 6 Baha.
    Just like Greenchelonia I attempted to buy another 6 and the button is confirming but no trees and the counter for the BB's didn't change, I refreshed, and no go.
     
    Last edited: Aug 29, 2015
  5. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello saturnia22 and -BunnyFace-,

    Please start your own threads so as not to hijack.

    greenchelonia,

    As soon as an Admin is available, they will check your farm.
     
  6. greenchelonia

    greenchelonia Advanced

    Okay thank you.

    ETA: How long will it take for an admin to check? the event is almost over...

    Okay it's been two days.. Are the admins ever going to check these? I'm upset because now the event is over and I cannot purchase more if I am unhappy with the previous five that I purchased.
     
    Last edited by moderator: Aug 31, 2015
  7. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello greenchelonia:(

    I apologise for the late reply. I have checked your BB transactions, as well as the harvested wonder tree logs, and it looks like you have been charged for 10 main land wonder trees and 5 tropical wonder trees, and you have successfully harvested all 15 of them. You have not been charged for anything else.

    If you would like to see the transaction logs as well as the results for each tree, please be so kind and let me know, and with your approval, I will post them right away. If the Baha Wonder trees failed, and you still want to get them, I will have to ask you to contact our Customer Care Team to discuss a solution for this, because we are unable to help you with this via the Forum.

    Also, is there anything else I can assist you with?
    Best regards,
    teddy.bear
     
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