BB

Discussion in 'Help Archive' started by alliecat, Jan 18, 2017.

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  1. alliecat

    alliecat Forum Greenhorn

    I purchased a chestnut tree at 50% = 20 BB. I had 71 BB and now I have 11 left?! :( Is this correct? Thank you for your kind responce!
     
    alliecat, Jan 18, 2017
    #1
  2. Neon-Lights

    Neon-Lights User

    Hi alliecat

    I will need your account ID, found below your game frame, in order to check your account.
     
    Neon-Lights, Jan 18, 2017
    #2
  3. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Yes it is perfectly safe ;) We need that to check your account.


    ~waiting for info~
     
    shooger.sweet, Jan 19, 2017
    #3
  4. alliecat

    alliecat Forum Greenhorn

    Should I put ID on here? Thank-You!
     
    alliecat, Jan 19, 2017
    #4
  5. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Yes, please :p
     
    shooger.sweet, Jan 19, 2017
    #5
    alliecat likes this.
  6. alliecat

    alliecat Forum Greenhorn

    ID 54633687 Again, I Thank-You!
     
    alliecat, Jan 19, 2017
    #6
  7. Neon-Lights

    Neon-Lights User

    Hi alliecat

    Thanks for the ID. I'm sorry to tell you that you bought the chestnut tree after the sale had finished and therefore paid full price which is 60BB. The sale ended at 14:00 CET yesterday and your purchase was 15:47

    Can I help further?
     
    Neon-Lights, Jan 19, 2017
    #7
  8. alliecat

    alliecat Forum Greenhorn

    Sad,but true; the -50% still showed. I will be more carefull next time. Thank-you! I will say, I realy enjoy farmerama! Great game!
     
    Last edited by moderator: Jan 29, 2017
    alliecat, Jan 19, 2017
    #8
  9. Neon-Lights

    Neon-Lights User

    You could always try contacting support to see if they can reverse the transaction for you

    ~~NFQ - closing thread~~
     
    Neon-Lights, Jan 19, 2017
    #9
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