Bigpoint to Farmerama

Discussion in 'Help Archive' started by AniE, Sep 27, 2018.

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  1. AniE

    AniE Forum Commissioner

    Hi, when I log in to Bigpoint it is now asking me to log on via Farmerama instead.
    But when I try to log in via Farmerama, it says my farm does not exist.
    Please help!

    Thank you.

    Farm name: AniE1
    ID: 52953529
     
    AniE, Sep 27, 2018
    #1
    12ss12 likes this.
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello AniE,

    I am waiting for further clarification from the Game Team regarding any issues. I will update when I have an answer. If the problem resolves itself in the mean time, please let us know.

    Regards,
    shooger.sweet
     
    shooger.sweet, Sep 27, 2018
    #2
    12ss12 and AniE like this.
  3. AniE

    AniE Forum Commissioner

    Thank you. I've tried with both my Bigpoint farms and Farmerama.com says both don't exist.
     
    AniE, Sep 27, 2018
    #3
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Please contact Support so they can assist you with this matter.

    Can I assist you with anything further?
     
    shooger.sweet, Sep 27, 2018
    #4
  5. AniE

    AniE Forum Commissioner

    Do you know when I will not be able to access via Bigpoint anymore?
    I am worried I'll lose access to my farm.
    Thanks
     
    AniE, Sep 27, 2018
    #5
  6. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Support will be able to assist you and help you regain access to your Farm.

    Can I assist you further?
     
    shooger.sweet, Sep 27, 2018
    #6
  7. AniE

    AniE Forum Commissioner

    I can still access via Bigpoint.

    Thanks. NFQ.
     
    AniE, Sep 27, 2018
    #7
  8. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    You are welcome.

    ~NFQ~ closing thread
     
    shooger.sweet, Sep 27, 2018
    #8
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