Billing Issues

Discussion in 'Help Archive' started by sebe96, Jul 20, 2018.

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  1. sebe96

    sebe96 Forum Demigod

    Sorry, I couldnt figure out where to post. Where do I address billing issues? My farmerama account is thru bigfish, I purchased 4 of the Retro Giver Item packs (already had two of them) and the cloud row, for a total of 5 purchases, but have been charged 7 times (my account name is sebe96 and id is 547674155 - just in case this is the correct place)

    Could you please point me in the right direction.

    Sue
     
    sebe96, Jul 20, 2018
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello sebe96,

    For Payment issues you need to contact Payment Support. This is available through the Banking layer.


    Can I assist you with anything further?
     
    shooger.sweet, Jul 20, 2018
    #2
  3. sebe96

    sebe96 Forum Demigod

    NFQ, thanks, you may close
     
    sebe96, Jul 20, 2018
    #3
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    You are welcome.
    Good luck with your Payment inquiry :)


    ~closing as requested~
     
    shooger.sweet, Jul 20, 2018
    #4
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