Birthday giver and wrong start date

Discussion in 'Help Archive' started by suzy266, Jan 25, 2016.

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  1. suzy266

    suzy266 Forum Apprentice

    I read about the Birthday Giver up-coming event. I have a concern. I have
    noticed before under my account that BP has the wrong year for my starting on the
    Farm. Please check into this before the giver is awarded. I started in 2013. The month
    is correct. Thank you.

    ID 42515073

    *I apologize, I actually found the original paper when I started Farmerama.
    It was August 29th, 2012! Wow how time flies when you are having
    so much fun farming :) Please check your records again. Thank you
     
    Last edited: Jan 25, 2016
  2. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello suzy266 :)

    Indeed, your registration year is 2012, the date being the one you have mentioned. This is the individual Farmerama account - and the data is stored correctly, therefore you will receive the correct 2012 giver item.

    Your Bigpoint account could have been created later, and the Farmerama account linked to it at a later time (this was possible until around 1 year and a half ago) - but that's not something we can check :( All I can confirm is the Farmerama joining date.

    Is there anything else I can assist you with?
    Best regards,
    teddy.bear
     
  3. suzy266

    suzy266 Forum Apprentice

    No, we are good! You may close the thread. Thank you and have a great day :)
     
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    You are most welcome, suzy266 :) Enjoy the Birthday event and your loyalty giver!

    Best regards,
    teddy.bear

    - closing thread as there are no further questions -
     
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