black friday packages

Discussion in 'Help Archive' started by Pumpkin333, Nov 24, 2023.

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  1. Pumpkin333

    Pumpkin333 Someday Author

    I purchased the first three Black Friday packages but I can't access the barrel cloud row from the third package - it just sends me back to the shop to buy the next package. Please can you advise what I have missed? Or resolves the issue for me

    many thanks
  2. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    Hello Pumpkin333 :)

    I can confirm the purchase went through and when I check your cloud rows, it shows it is ready for you to add deco items to it.

    Please double check that you are clicking on this row:

    The cloud row icon is greyed out as it is ready for deco items.

    You may need to log out and try again.

    May I assist you further?
  3. Pumpkin333

    Pumpkin333 Someday Author

    Thank you Farmers' Almanac, I am able to access it today, probably because I've logged out in between. You may close the thread, thanks for your help
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    On behalf of Farmers.Almanac, you are welcome.

    ~closing as requested~
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