can get in game (log in issues)

Discussion in 'Help Archive' started by promaster302, Feb 23, 2015.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
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  1. promaster302

    promaster302 Padavan

    some minutes ago a closed farmerama and now i cant get back in
    im typing my password and username correct


    what happened?
     
  2. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello promaster302, :oops:

    Do you see any errors when you try to login? What website have you used for logging in earlier?
    Best regards,
    teddy.bear
     
  3. promaster302

    promaster302 Padavan

    yes this: ''No account with this combination of username and password was found''. and i used the BP site to log in and now from the farmerama site


    PS. see you profile page pls
     
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    That's the problem, promaster302 :)

    You will have to login through the Bigpoint portal if you registered through it, and then access Farmerama through it. In this case, you can also try resetting your password for a direct login on Farmerama, following these steps: ​

    Please note that this will only change your Farmerama password, the portal account will have the same old login credentials. The process is described in this thread. Did it help? ​

    As for your suggestion :) Thank you very much, but the competition winners are generally chosen by us, because from past experiences, Forum voting leads to no good :( Some players take advantage of having too many accounts, or even create new ones to support the entry they want, so I am afraid we are not planning to have such a competition at the moment, to avoid any inconveniences. ​

    Is there anything else I can assist you with?
     
    promaster302 likes this.
  5. promaster302

    promaster302 Padavan

    no thanks/ the game worked

    close pls
     
    Last edited by moderator: Feb 24, 2015
  6. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    On behalf of teddy.bear, you are welcome :) Glad the Game is now working fine.

    ~closing as requested~
     
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