can't get to the event page (2)

Discussion in 'Help Archive' started by marymac50, Jun 1, 2021.

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  1. marymac50

    marymac50 Someday Author

    I just wanted to let you know I tried a different computer and have the same issue of not being able to access the event page....
    Farm name: macmary50
    ID#: 36708232
     
    marymac50, Jun 1, 2021
    #1
  2. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    Hello marymac50 :)

    Are you playing via Standalone client or browser? What happens on this computer when you try to access the event? If logging in via a browser, please ensure it is the latest version and that the cache and cookies are cleaned. We have already cleared your server cache on this side.

    May I assist you further?
     
    Farmers.Almanac, Jun 1, 2021
    #2
  3. marymac50

    marymac50 Someday Author

    I had posted earlier (the reason for the (2) in subj line - standalone client, cleared all the cookies/history, uninstalled and reinstalled the game, rebooted, etc....I was able to go to the event page at first, then it would just get to 35-65% and stop...nothing worked, and I said I'd try a different computer since mine is ancient but still had the same issue - I just wanted to report that....thank you all for trying :)
     
    marymac50, Jun 1, 2021
    #3
    DBAYES likes this.
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    It may be that the other computer you used is also an older machine. For now I can only suggest you try using a browser to access the Game.


    Can I assist with anything further?
     
    shooger.sweet, Jun 1, 2021
    #4
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