cant login

Discussion in 'Help Archive' started by mehmetakif367, Mar 15, 2023.

Dear forum reader,

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  1. mehmetakif367

    mehmetakif367 Forum Apprentice

  2. suha_1907

    suha_1907 Forum Greenhorn

    I have the same problem, many Turkish players wrote, but they can't solve it for 2 days.
     
    ssbbll likes this.
  3. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    Hello mehmetakif367 :)

    Thank you for the video of the problem. We do understand what is happening, but the issue is not on Farmerama's side. The problem is with the Internet Service Provider.

    You can try the following suggestions to see if that helps:

    • try other games and see if there are issues there
    • see if they know what their internet speed should be and run a speedtest. A slow internet connection will cause the game to not load properly.
    • Click on the Windows icon in bottom left, type CMD and hit enter - then copy/paste the following: ipconfig /flushdns
    What does flush DNS do?

    Flushing DNS will clear any IP addresses or other DNS records from your cache. This can help resolve security, internet connectivity, and other issues.

    For example, when I type in a web address in my browser’s address bar for the first time, the browser has to ask DNS servers where to find the site. Once it has that information, the browser can store it in its local cache. Then, the next time I type in that website address, the browser will look for its DNS information in the local cache first and be able to find the site more quickly.

    The problem is that sometimes dangerous IP addresses or corrupted results can be cached and need to be removed. The DNS cache can also impact your ability to connect to the internet or cause other issues. Whatever the reason, all major operating systems allow you to force the process of clearing this cache — or “flushing DNS.”

    If flushing DNS does not resolve the issue, you will need to wait for your ISP to fix it. You can contact them and let them know the game site is not loading for you.

    We hope this will be resolved for you all very soon :)

    Best Regards
    Farmers.Almanac
     
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