Can't make purchases

I know you cannot help with payment issues directly, but, my question relates to accessing support. When I tried to purchase a harvester subscription I get the following message:

We're sorry, but we cannot offer you any payment methods at this time.
Your order cannot be processed by any of our payment providers.

Please refill your shopping cart.
Thanks for your understanding. access support it

When I attempt to access support it requests, the payment type I tried to use. As I did not/cannot even attempt to use ANY method of payment, I cannot give them that information.

What do you suggest I do for the "required information" that I cannot give them?

I login directly with: https://www.farmerama.com/?action=internalGame

My farm ID is: 52354578

Thanks for any suggestions.

 

Hello WallawD2,

I would suggest you use the "misc" option in the payment method.

Can I assist you further?

 

I tried that 1st. It still requests, payment method information and no place to explain issue.

 

You can try using the regular Support to see if they can assist you then.

Can I assist you further?

 

Thank you, I have sent a general message in the general support area.

You may close.

 

You are welcome.
Good luck with your Support inquiry

~closing as requested~