cant play on kongregate

Discussion in 'Help Archive' started by DJMcFlinty, Feb 28, 2017.

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  1. DJMcFlinty

    DJMcFlinty Forum Greenhorn

    1 of the few that plays through kongregate and today its just a black page saying refresh for all your games carried on the site. I'm hoping its just a maintenance on your side but any info would be nice
     
    DJMcFlinty, Feb 28, 2017
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello DJMcFlinty,

    We have no control over 3rd party sites. There is no maintenance on our end that would be causing this trouble. I have been able to register and load the Game through kongregate.
    Have you tried clearing your browser cache and cookies and also clearing the Flash cache to see if that helps? Also check that you have the latest version of Flash player installed.

    Can I assist you further?
     
    shooger.sweet, Feb 28, 2017
    #2
  3. DJMcFlinty

    DJMcFlinty Forum Greenhorn

    can I ask which browser you used? have no luck on edge firefox or chrome. and yes all cache and cookies deleted
     
    DJMcFlinty, Feb 28, 2017
    #3
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    I tested it using Chrome. Have you checked that ad blocker is not blocking the content? You may need to contact kongregate's Support if you continue to have trouble logging in.

    Can I assist you with anything further?
     
    shooger.sweet, Feb 28, 2017
    #4
  5. DJMcFlinty

    DJMcFlinty Forum Greenhorn

    well, contacted kong support. they say it wasn't them but I doubt they are %100 honest. long story short it fixed itself, thanks for helping

    NFQ
     
    DJMcFlinty, Mar 1, 2017
    #5
  6. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    You are welcome
    Am glad that everything is sorted :) Enjoy Farming again.

    ~NFQ~ closing thread
     
    shooger.sweet, Mar 1, 2017
    #6
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