CCs spent on animal feed but not found in inventory

Hi all,
I started today around 424000+ in CCs and bought animal feed for my bahamarama animals for over 100000 CCss.....turns out they are not in my inventory but the money is gone. Would much appreciate your kind help on this, thank you.

 

Hi tritha

In order to check your account, you will nedd to post your ID No. located at the bottom of your game screen.

 

Thanks for the reply, the ID: 42110985.

 

Hello tritha,

Thank you for posting your user ID. I have checked your logs and it turns out you have bought ready-grown animals, not animal feed: 4 anacondas, 20 camels, 10 elephants, 10 parrots and 20 pandas - this brought your total from 424785.09 to 315857.63. After this, you have purchased 10 units of camel feed.

I hope this solves the mystery - but if you wish to see the detailed logs for all these transactions, please let us know.
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Is there anything else we can assist you with?

 

Ah thanks....I think the issue is that sometimes even I browse through different sections of crops/animals etc. it freezes in the last visited market section, so I mistakenly continued with the purchase possibly!

 

On behalf of teddy.bear, you're welcome.
Hopefully your system will allow to to purchase from the correct areas in future

~~Mystery resolved - closing thread~~