Change email address

Discussion in 'Help Archive' started by Clashstrummer, Jan 8, 2017.

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  1. Clashstrummer

    Clashstrummer Count Count

    Can you please let me know how I contact someone about changing my email on my account. I can not do it through account settings. One of the steps requires you to open an email sent to the old address to verify. Well the old address is no longer a valid account hence the reason I need to change it so I can't do this step.

    I'm sure I just need to be directed to support. If someone could just let me know that would be great. Thanks in advance.
     
    Clashstrummer, Jan 8, 2017
    #1
  2. 12ss12

    12ss12 Living Forum Legend

    Hi Clashstrummer,


    * What can I do if I don't have access to my old e-mail address anymore?
    If you do not have access to the e-mail address assigned to your account anymore, you will not be able to change your e-mail address in game, and you will need to contact the Customer Care Team for further assistance.

    I took the above from the FAQ on account setting. Click to see more details.Account Settings
     
    12ss12, Jan 8, 2017
    #2
    Clashstrummer likes this.
  3. Intrepideur

    Intrepideur User

    Intrepideur, Jan 8, 2017
    #3
    12ss12 likes this.
  4. Clashstrummer

    Clashstrummer Count Count

    Thank you both, I will contact support for help. NFQ
     
    Clashstrummer, Jan 8, 2017
    #4
  5. Neon-Lights

    Neon-Lights User

    On behalf of those who assisted, you're welcome

    ~~NFQ - closing thread~~
     
    Neon-Lights, Jan 8, 2017
    #5
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