Bug Cinema Issues: December 2018

Discussion in 'Help Archive' started by shooger.sweet, Dec 20, 2018.

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  1. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello lovely Farmers,

    Please be so kind and use this thread to report any Cinema related issues you encounter this month.

    Please note that the "no videos available" message is normal to have, this is not a bug, it just means you do not qualify for any offer.

    Also, please make sure your Shockwave movie player is up to date, as well as your Flash player, if you encounter black screens.

    For white blank screens, make sure you don't have a plugin blocking the content.

    For other issues with the cinema, in order to forward them to the Game Team, we will need the following details, so please use the template provided below for the reports, posting all the requested information, points 1 to 7:
    1) Short description of the issue experienced
    2) Time when it occurred (preferably in CEST)
    3) Country you are playing from
    4) Screenshot
    5) User ID
    6) Browser used
    7) Flash player version
    Please note that if you do not provide the details request, we won't be able to forward the issues to be taken care of. Please refrain from other comments and just collect the broken videos by providing all the requested details - not providing them and complaining that the videos are not being taken care of will not help :( . We appreciate your understanding and cooperation.

    May this Month be better, with less Cinema issues !

    Best regards,
    Your Farmerama Team
     
    shooger.sweet, Dec 20, 2018
    #1
  2. mindy1701

    mindy1701 Count Count

    Instead of a movie, I'm getting the error message:

    Fyber
    The requested page could not be found.

    It occurred 5 minutes ago
    USA
    ID: 44197939
    Firefox
    Flash is up-to-date 32.0.0.101

    EDIT: it's happening again at 1:25 CET

    EDIT 2: and it continues at 13:44 CET - this is all I see whenever I click for a vid
     
    Last edited: Dec 28, 2018
    mindy1701, Dec 28, 2018
    #2
    stacymaya and winternashfarm like this.
  3. winternashfarm

    winternashfarm Forum Apprentice

    I have been getting the SAME error message as well in the USA using Google Chrome ~ has occurred several times since last night ~ Flash ~ Shockwave - updated - Still same thing EST 6:22 pm - I am not able to take a screenshot
     
    winternashfarm, Dec 28, 2018
    #3
    stacymaya likes this.
  4. Jazac

    Jazac Forum Veteran

    I have same issue as above farmers with the Fyber ad. I had 2 videos left of 15 points each... Don't know if I lost them. Normally when you play a video , no matter what you ethier get credit or loose... So I am guessing I lost them. Went to play another one to see, and I am out of videos... I watched 2 with no issues... last 2 was Fyber.

    USA
    Chrome
    User ID: 760940

    Happen within 5 minutes of this post...
     
    Jazac, Dec 29, 2018
    #4
    stacymaya likes this.
  5. winternashfarm

    winternashfarm Forum Apprentice

    Well...I was happy to FINALLY get to view 3 videos today and receive 15 points each ...unfortunately, that was short lived, sadly the Fyber ERROR is back ~ USA ~ ID: 55222292 ~ Happy New Year 8)
     
    winternashfarm, Dec 30, 2018
    #5
  6. Laurelei

    Laurelei Forum Great Master

    1) Fyber error described by others here
    2) Several times over the last two or three days. Pretty much every time I try to watch a film now.
    3) USA
    4) [​IMG]
    5) 27818843
    6) Chrome
     
    Laurelei, Dec 30, 2018
    #6
    winternashfarm likes this.
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