Bug Cinema Issues: January 2018

Discussion in 'Help Archive' started by shooger.sweet, Jan 2, 2018.

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  1. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello lovely Farmers,

    Please be so kind and use this thread to report any Cinema related issues you encounter this month.

    Please note that the "no videos available" message is normal to have, this is not a bug, it just means you do not qualify for any offer.

    Also, please make sure your Shockwave movie player is up to date, as well as your Flash player, if you encounter black screens.

    For white blank screens, make sure you don't have a plugin blocking the content.


    For other issues with the cinema, in order to forward them to the Game Team, we will need the following details, so please use the template provided below for the reports, posting all the requested information, points 1 to 7:
    1) Short description of the issue experienced
    2) Time when it occurred (preferably in CEST)
    3) Country you are playing from
    4) Screenshot
    5) User ID
    6) Browser used
    7) Flash player version
    Please note that if you do not provide the details request, we won't be able to forward the issues to be taken care of. Please refrain from other comments and just collect the broken videos by providing all the requested details - not providing them and complaining that the videos are not being taken care of will not help :( . We appreciate your understanding and cooperation.

    May this Month be better, with less Cinema issues !

    Best regards,
    Your Farmerama Team
     
    IVANCICA30 likes this.
  2. Laurelei

    Laurelei Forum Great Master

    1) There have been no cinema movies available in 2018 and for several days before that.
    2) Ongoing
    3) USA
    4) [​IMG]
    5) 27818843
    6) Chrome
    7) Can't seem to find this information but I don't think it matters for this problem.
     
  3. SaSuz

    SaSuz Someday Author


    myself and my friend have had exactly the same problem and we are in the UK - We've been able to watch at least 4 movies a day almost every day for well over a year - clearly there is an issue :/
     
  4. bruno1992

    bruno1992 Junior Expert

    No movies for a few days. USA.
     
  5. bruno1992

    bruno1992 Junior Expert

    Movie worked after my post, in fact, a few times, but on the last one I only got three (3) points. Everything in the cinema is in multiples of five (5), so the three does me no good. Please make it a zero(0) or a five (5). Thanks
     
  6. Laurelei

    Laurelei Forum Great Master

    [​IMG][/URL][/IMG] 1) 503 error on movie
    2) Ongoing
    3) USA
    4)
    [​IMG][/URL][/IMG] [​IMG]
    5) 27818843
    6) Chrome
    7) N/A
     
  7. shariberrie

    shariberrie Forum Apprentice

    I haven't been able to view any movies since the beginning of January 2018. I try faithfully several times each day., not a great new year so far for me in the USA
     
  8. Nellie_Noodles

    Nellie_Noodles Commander of the Forum

    Would like to know ...Why one of my farms I can watch movies and the other Farm I cannot ??? why can I with one and not the other? ...seems very strange to me ... This tells me that there ARE movies to watch.. but I am not getting them for some reasono_O
     
    Last edited: Feb 1, 2018
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