Bug Cinema Issues: September 2018

Discussion in 'Help Archive' started by shooger.sweet, Sep 10, 2018.

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  1. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello lovely Farmers,

    Please be so kind and use this thread to report any Cinema related issues you encounter this month.

    Please note that the "no videos available" message is normal to have, this is not a bug, it just means you do not qualify for any offer.

    Also, please make sure your Shockwave movie player is up to date, as well as your Flash player, if you encounter black screens.

    For white blank screens, make sure you don't have a plugin blocking the content.


    For other issues with the cinema, in order to forward them to the Game Team, we will need the following details, so please use the template provided below for the reports, posting all the requested information, points 1 to 7:
    1) Short description of the issue experienced
    2) Time when it occurred (preferably in CEST)
    3) Country you are playing from
    4) Screenshot
    5) User ID
    6) Browser used
    7) Flash player version
    Please note that if you do not provide the details request, we won't be able to forward the issues to be taken care of. Please refrain from other comments and just collect the broken videos by providing all the requested details - not providing them and complaining that the videos are not being taken care of will not help :( . We appreciate your understanding and cooperation.

    May this Month be better, with less Cinema issues !

    Best regards,
    Your Farmerama Team
     
  2. olofkalle

    olofkalle Active Author

    Which are the main factors for being able to watch films/not being able to watch films? Are there any films shown on a regular basis at all, I have not been able to get the chance to watch any for months .... and on a regular basis I feel it is years ago. Really miss the chance ...... :(:cry::cry::cry:
     
  3. Twinks

    Twinks Forum Apprentice

    1) Not able to play "Adyen" video as the play icon did not appear on video screen. Clicking on screen will bring me to their website. This is an ongoing issue from since last month and has not been resolved.
    2) Slightly before 17:42 CEST, 21 Sep
    3) Singapore
    5) ID: 53203489
    6) Firefox
    7) Should be the latest Flash version
     
  4. mindy1701

    mindy1701 Count Count

    1. Discover Los Angeles does not play. When you click on the play icon, you are taken to a new site under a different tab. There is no "movie". I do not appreciate being kidnapped.
    2. just now
    3. USA
    4. N/A
    5. ID: 44197939
    6. Firefox
    7. Current Flash

    EDIT: appears to be functioning properly now - thank you
     
    Last edited: Sep 26, 2018
  5. mindy1701

    mindy1701 Count Count

    Rutgers University vid plays but "get your reward" button doesn't light green - no reward given.
    2. 02:06 and 03:52 Central Time today
    3. USA
    4. N/A
    5. ID: 44197939
    6. Firefox
    7. Current Flash
     
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