Bug Cinema: We're sorry an error occured

Discussion in 'Help Archive' started by Sheriziya, Jan 2, 2015.

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  1. Sheriziya

    Sheriziya Forum Master

    Hey,

    I'm not sure if I'm supposed to mention these kind of things, but I thought I'd give it a try.

    I tried to watch a video just now (another one than the one with the black screen and the tiny red dot in the middle). It was a video about Christmas tree out, new plant/tree in (something from a florist or something). Two seconds into the video I got the message:
    Sorry, but an error occurred.

    I was rewarded the 15 movie points, though. So it's not really a problem. I just don't know if you guys automatically get messages about broken videos or not.
     
    Sheriziya, Jan 2, 2015
    #1
  2. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello Sheriziya, :oops:

    We have not been offering support for broken videos for a very long time, so reporting them is not needed. Luckily, this is a happy case, and movie points are credited, so it is more than welcomed to stay. :)
    ​
    Is there anything else we can assist you with?
     
    teddy.bear, Jan 2, 2015
    #2
  3. Sheriziya

    Sheriziya Forum Master

    Heya Teddy,

    Ah, good to know I don't need to report them :)

    I have no further questions. Thanks!
     
    Sheriziya, Jan 4, 2015
    #3
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    On behalf of teddy, you are welcome.

    ~NFQ~ closing thread.
     
    shooger.sweet, Jan 4, 2015
    #4
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