Announcement Compensation package for login issues

Discussion in 'Headquarters Archive' started by shooger.sweet, Oct 10, 2017.

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  1. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Howdy Farmers,

    As already announced, we will hand out a compensation package via in game news to all users.
    outage oa.png
    Furthermore, we will run some scripts to book back bonuses (won on Farm wheel and Mega EP day) which the users weren't able to use on Sunday to affected users. (more info will follow soon)

    The compensation package will include the following:
    1 x Carrot-apple chutney
    1 x Harvest Helper Coupon (12 hrs)
    3 x Party Tickets
    1 x Spring wreath
    50 x Super-grow
    10 x Suzy's Super-grow
    10 x Power-feed
    1 x Event Plant EP Booster (100% extra EP when harvesting "event" plants for 8 hrs)
    It will be claimable via in game news once per user account from Thursday, 12th of October at 14:00 CEST until Tuesday, 17th of October at 14:00 CEST.
    Best Regards,
    Your Farmerama Team
     
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Howdy Farmers,

    The scripts for the downtime buff compensation have run now. Following buffs are affected:
    - Mega EP Day Buff for 24 hours
    - Farmwheel EP Buff 50% for 3 hours
    - Farmwheel EP Buff 25% for 3 hours
    - Farmwheel EP Buff 100% for 3 hours
    - Farmwheel harvest 100% bonus for 24 hours
    - Farmwheel +1 harvest for 6 hours
    - Farmwheel harvest 200% bonus for 12 hours

    The Script will catch all those buffs which have been triggered / won from Saturday the 8th of October 10 a.m. until Today, Tuesday the 10th of October 1 a.m.

    All users will get the corresponding runtime again, as soon as the script has caught them. The buff starts immediately.
    If they already have a running buff, it will not be affected.​

    Best Regards,
    Your Farmerama Team
     
  3. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Howdy Farmers,

    There seems to be a small mistake which will be fixed tomorrow.
    The script should catch all users from Saturday, 7th of October, but it seems that it was run from Sunday, 8th of October.
    We will update once this second script has been run.​

    Best Regards,
    Your Farmerama Team
     
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Howdy Farmers,

    The last script has finished running and all players have now been booked any bonuses they had running during the time frame stated above.​

    Best Regards,
    Your Farmerama Team
     
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