Completed Survey too

Discussion in 'Help Archive' started by bygo_cris, Dec 16, 2014.

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  1. bygo_cris

    bygo_cris Count Count

    Like so many players I have not received any movie points. Since secret trees ended. And I was watching movie every day. Sometimes more then 1 in day.
    Can somebody check? ID: 25059426
     
  2. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello bygo_cris, :oops:

    Are you referring to movies or survey? If yes, which survey and when, because the Farmerama one was disabled yesterday. :(

    Please give us more details and I will be happy to look into this matter further. ​
     
  3. bygo_cris

    bygo_cris Count Count

    Hello teddy.bear :oops:
    You are right.... is movies. I was watching movies all time and no reward for me. I know you can't do anything about that but can you see if it's from game issue or if it's from sponsor?
    Sorry for bother you with such thing. I was just hoping is from game..
     
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello bygo_cris :(

    I am sorry to hear this. We will try to look into this matter, but I have just tried and I managed to earn movie points from 3 out of 4 videos; I have tried yours as well, and you've earned the points as well - so the problem is not from the game :( All I can advise you is to keep on trying.

    And please don't apologise, you are not bothering us - we are more than happy to help if we can.
    Is there anything else I could assist you with?
     
  5. bygo_cris

    bygo_cris Count Count

    Well, thank you so much for check this and now I know for sure is not a game issue so there is hope for me. I will kip trying.
    You are so grate and I know for sure that Santa will bring you a lot of chocolate and other sweets. Until then a cup of hot chocolate for keeping you warm.
    You can close now.
     
  6. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    You are most welcome, bygo_cris. :) I hope you will earn a lot of movie points very soon!

    Thank you very much for your kind words :inlove: and for the cup of hot chocolate. Sharing some chocolate with you as well :p

    ~ Closing thread as there are no further questions. ~
     
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