Confectionary issue

I just in the last 30 minutes, set up my confectionary to produce 3 smooth jellies. I only received 1 according to the game announcement. My apples, sugar, pears and water were all depleted to produce 3 units.

Did I make 3 or 1? Can someone check for me?

User: bert721 ID: 51451692

 

Hello bert721,

You have produced 3 smooth jellies, so everything is working fine:
04.12.2014, 00:05:09 CET finishProductionsmoothjelly 1
04.12.2014, 00:02:19 CET finishProductionsmoothjelly 1
03.12.2014, 23:58:09 CET finishProductionsmoothjelly 1
03.12.2014, 23:52:54 CET startProductionsmoothjelly 3

The misunderstanding is caused by the notification. If you visit the confectionery again before the last product is done, from the set of 3, the 2 ready products will be considered "seen" and you will be notified only of the last product. This is intended, and not a bug, becase even if it is a bit confusing, it would be confusing if the notification would show all the products as well, not particularly when it comes to basic products, but final products - since you can use, sell or gift them as soon as one is ready. So if you would have produced Yellow Pear Jam let's say, you could use the first one as soon as it is ready, you don't need to wait for all 3 products to be ready. So if you use the 1st and 2nd as soon as they are ready, when the 3rd one is ready and you get the notification that you got 3 jams - only 1 is left in your barn. I hope this makes sense and I didn't cause more confusion.
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Can I assist you further?

 

No thank you. I just wanted to make sure that the products weren't lost in the universe.
You may close the thread. TY, again.

 

You are most welcome, bert721 Always happy to investigate possible missing suspects in Farmerama-land. Even if they are ... harmless jams

~ Closing thread as there are no further questions ~