Connection/Game Freezing (still)

Discussion in 'Help Archive' started by JJenks, Jan 7, 2015.

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  1. JJenks

    JJenks Forum Ambassador

    I have had the same issues as already reported by others. I read the OA on the bugfixes but today it has seemed to be at it's worst. I have tried 3 different browsers, (Chrome, IE, Firefox) Cleaned and cleared multiple times, checked to make sure everything was up to date, and restarted my router a few times.
    Switching fields I get the spinning flower and sometimes it just freezes (have to refresh), the harvester does not respond like it should, sometimes taking 2 or 3 tries using the build function.
    Trying to buy or sell in the market is a real problem as it is very slow registering any action there. And I have to refresh quite a few times just to stay in the forum. This is what I am seeing.
    [​IMG]

    Please...pretty please can someone sprinkle some magic dust over my farm and pass on the word that this is still going on. Leaving lots of Chocolate Cookies and Hot Chocolate. ;)
     
    puppiesnponies likes this.
  2. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello JJenks :(

    Your farm is loading fine for me .... giving you a huge bag (santa's bag!) full of magic dust, please pour some over your farm as well, make it woooork! :cry: Thank you very much for the screenshot, and for taking all these troubleshooting steps.
    Can you please let us know which buttons have you used for opening the forum? Does it make any difference which one you try? Also, have you done any system updates lately? :(
     
  3. JJenks

    JJenks Forum Ambassador

    Thank you soooooo much teddy.bear :) I spread some of the magic dust around and things do seem to be working better this morning. The farm has only froze once in the last hour, but the forum still requires constant refreshing. I am using a new computer with windows 8.1 Chrome version 41.0.2267.0 and adobe is version 16.0.0.235. Everything is up to date. The only this I did find was my adobe storage was not set to unlimited so I changed that. I will try different routes into the forum, right now I'm using the paper/pencil icon.
    Thank you for all your hard work....I saved some magic dust for later, just in case ;)

    Edit: Have logged into the forum using the button underneath the game frame and have not been having any problems....fingers crossed.
     
    Last edited: Jan 8, 2015
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    You are most welcome, JJenks.

    I am really happy to hear the situation has improved a little. Thank you very much for providing all these details, and for checking the different forum links - I'm glad to hear the bottom one works fine ... I hope it stays this way. :oops:
     
  5. JJenks

    JJenks Forum Ambassador

    It is still much better than yesterday but I'm still having to refresh quite a bit. It is not something I can't work with until they figure out what is going on. You may close this thread and I'll just keep an eye on the forum for updates.
    Thank you for all you help :)
     
    SillyGuy likes this.
  6. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello JJenks,

    That is really great and I am happy the game isn't unplayable - you are most welcome. Also, I appreciate your patience and understanding. If you continue to experience obvious lag issues, please let us know with as much info as possible, in the thread that will be opened shortly for this.
    ~ closing thread as requested ~
     
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