Contact support

Discussion in 'Help Archive' started by bygo_cris, Jun 17, 2015.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
Thread Status:
Not open for further replies.
  1. bygo_cris

    bygo_cris Count Count

    I send message to support team 2 days ago and I didn't received any answer.
    How long I have to wait for answer? Should I send a new message?
     
    bygo_cris, Jun 17, 2015
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello bygo_chris,

    Did you receive a confirmation letter to your email that the ticket had been received?

    Can I assist you further?
     
    shooger.sweet, Jun 17, 2015
    #2
  3. bygo_cris

    bygo_cris Count Count

    Well, when I send the message it said that my message was sent. That's all.
     
    bygo_cris, Jun 17, 2015
    #3
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    If you did not receive an email confirmation, it means it did not work.

    Can you send a new message using this link. After a few moments, check the your email (the one that you signed up to the game with) to see if you have received a confirmation email.

    Did that work?
     
    shooger.sweet, Jun 17, 2015
    #4
  5. bygo_cris

    bygo_cris Count Count

    Ah!.... I will not receive answer in game message... I will check my email now :oops: I feel so fool...
    Thank you. You can close now.
     
    bygo_cris, Jun 17, 2015
    #5
  6. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Will leave it open till you check your email to see if you do have a confirmation :oops:

    ~waiting for update~
     
    shooger.sweet, Jun 17, 2015
    #6
  7. bygo_cris

    bygo_cris Count Count

    I have it :D Thank you again.
     
    bygo_cris, Jun 17, 2015
    #7
  8. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    You are welcome, hope you receive a reply soon.

    ~NFQ~ closing thread
     
    shooger.sweet, Jun 17, 2015
    #8
Thread Status:
Not open for further replies.