Couldn't play ALL day

So do we get our consecutive days logged in back? Do we get the calendar day we missed? Do we get the BB tree credited due to not being able to sign in? Glad there was no event going on but still very frustrating that we couldn't log in at all to play.

 

Hello Floridasolve,

I understand your frustrations. As Announced here, a script will run to resolve the Daily login streak and missed Calendar issues. There is no Barnyard Bill tree rewarded in the Game, so this will not be booked to players. You have a chance of winning one through the "Piccolo" Wonder Boxes.


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I meant the 1 BB that I get every day when I can log in. Do I get that back? Where do I find what items were given to us due to the mess. I only got 5 decks which considering how much time I couldn't play doesn't make up for the number of crops I would have had by then.

 

You will find the list of compensation items in the Technical Announcement.

The 4 Winter Decks compensation translates to 1660 event crops. Using CAC, you can only mill one Winter Deck each harvest so this represents 3-4 harvests and the time to do so using just water (or even manure) is less than how long the game was down yesterday. I understand additional amendments such as Super Grow and Suzy Super Grow would make things move faster, but please consider that the event is just now ending its first 24 hours and the duration is longer than normal so there is plenty of time to play.

I'm sorry you are unhappy with the compensation packages. You are welcome to leave your thoughts in the Feedback thread which will be shared with the Team.

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So I jut got a compensation pack that said 10 cards but i haven't rec'd them so probably didn't get the other items in the pack - When is this ever going to be fixed?

 

The 10 Wild Cards are the event crop seeds. If you claimed the compensation pack, all items would have been booked. Nothing is lost. Please refresh your game and see if the seeds have been added. If not, please post your user ID# and we can check your account.

As announced here, the Technical Test will end on Sunday, 13th of December at 10:00 CET.

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I still have not received the 10 cards that was for a compensation pack - when I click on claim it says it's already been used but I haven't gotten the cards - I don't know which of the other items I haven't gotten - didn't pay attention to how many I had before. When & how do I get the cards?? Floridasole 1404513

 

I can con confirm from your logs that you have indeed received all the contents of both compensation packages. The seeds have been automatically added to your inventory.

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