Credit card info' gone?

Discussion in 'Help Archive' started by DBAYES, Nov 11, 2016.

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  1. DBAYES

    DBAYES Count Count

    Hello, I went to the bank to buy some BB's and my credit card info was gone/blank...I know that this has happened to not just me...anyhow can you tell me who deleted my info'? I will also miss out on the extra BB's (from purchasing) for keeping my CC account intact.
    Thank you
     
    007Farming, MARLYMAR and GuineaUp like this.
  2. Hello DBAYES.

    We haven't had any other reports at this time. We will ask for clarification from the Game Team. If you put in your credit card information again, does it stay in your bank or does it disappear again?

    Waiting for further information.
    Intrepideur
     
  3. DBAYES

    DBAYES Count Count

    I'll let you know tomorrow when I buy, I am the first to report, there are others...Thanks for your patience.
     
    MARLYMAR likes this.
  4. Hello DBAYES.

    Thank you for your reply, we will wait for your feedback.

    Intrepideur
     
  5. DBAYES

    DBAYES Count Count

    Hi, While I was putting my master card info' in, I was notified that this is not a secure area, didn't it use to be secure? Have never seen this notice before, so should I be removing my info' thus meaning I will not benefit from the Extra BB's?

    To answer your question, I was able to put my CC info' in and purchase, I logged completely out then back in and my CC info' is still actively there. Of course no bonus BB's.
     
    MARLYMAR likes this.
  6. There have been some updates to the payment methods. If you have any concerns I would advise you to contact support as we have no access to payment details. The details regarding bonuses vary from region and payment method, so I'm unable to comment on this.

    Can I help further?
     
  7. DBAYES

    DBAYES Count Count

    Thanks
    You may close thread at anytime.
     
  8. You're welcome

    ~~NFQ - closing thread~~
     
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