Day 19 Cookie Gone

Discussion in 'Help Archive' started by PlayBumblebea, Dec 20, 2015.

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  1. PlayBumblebea

    PlayBumblebea Forum Greenhorn

    I ate my day 19 cookie on time and double checked it this morning. When i logged in this evening to eat day 20 cookie it said i did not eat day 19 cookie. Can you PLEASE check on this for me. Thank You.
     
    PlayBumblebea, Dec 20, 2015
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello PlayBumblebea,

    I will need your ID# so I can check your account.

    ~waiting for info~
     
    shooger.sweet, Dec 20, 2015
    #2
  3. PlayBumblebea

    PlayBumblebea Forum Greenhorn

    50185513
     
    PlayBumblebea, Dec 20, 2015
    #3
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello PlayBumblebea,

    Day 19 is locked, as it shows you did not collect it. Do you have other farms that you could of mixed collecting with? You will need to open it with BB's if you wish to collect it.

    Can I assist you further?
     
    shooger.sweet, Dec 20, 2015
    #4
  5. PlayBumblebea

    PlayBumblebea Forum Greenhorn

    I opened . i doublechecked the next morning and it was showing that i ate it and when i logged in that evening it said i didn't. I want my cookie back and should not have to use BB's to get since i already ate it.
     
    PlayBumblebea, Dec 22, 2015
    #5
  6. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    You can try contacting Support to see if they can assist you further, as we cannot assist you further on the Forum.

    Can I assist you with anything further?
     
    shooger.sweet, Dec 22, 2015
    #6
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