Dead Renaissance Row

Discussion in 'Help Archive' started by Icekrystalin, Sep 2, 2014.

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  1. Icekrystalin

    Icekrystalin Forum Apprentice

    Hello. My new Renaissance row appears to be dead this morning. All the little deco items are showing up black as if they are not there. The timer is sitting and staying at 0 Hours. Clicking does nothing, the little padlocks are locked. I have refreshed many times, cleared cache etc. Thanks in advance for your help. :)

    Icekrystalin ID: 42587613
     
  2. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello Icekrystalin :)

    Please refresh your game, or log out and then log back in, to check again your row. There was a small problem earlier and the items went missing, but everything should be back to normal already.
    Is everything working fine now? Can we help you further?
     
  3. Icekrystalin

    Icekrystalin Forum Apprentice

    Hello Teddy. I am sorry to report that my row is still the same after logging out and back in. I even cleared cache again.
    Nothing has changed...it is exactly the same as it was this morning. Thanks so much for the quick reply. :)
     
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    I am sorry to hear your row is still playing hide and seek with you. :oops:

    I have just logged into your account, accessed the Magical Beanstalk, and the three items were there on the row, I was able to activate it immediately. Your 2000 EP bonus has now been collected :) Please try reloading your game (eventually clearing your cache too), and let us know if you can see the change, and the row being active.
    Is everything ok now? Can I help you with anything else?
     
  5. Icekrystalin

    Icekrystalin Forum Apprentice

    Yes Teddy, it is back now. All is good. Thank you so very much for all your help. Have a wonderful day. :)
     
  6. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Yay, the row has been successfully resurrected! :D

    You are most welcome, Icekrystalin - I am happy everything is working properly now. I wish you a wonderful day as well! ​

    ~ Closing thread as there are no further questions. ~
     
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