Different prices on different farms

Discussion in 'Help Archive' started by Lissie131, Dec 2, 2014.

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  1. Lissie131

    Lissie131 Forum Greenhorn

    I'm not sure where to post this or send this. I have two different farms running and have two different prices for the Kris Kringle baskets. On my other farm I'm charged 1.99 US for the basket, and on this farm (Lissie131) I'm charged 2.49US. Why is there is a difference in price for the same basket???

    o_Ops, just about forgot: User ID51583543 for this account, ID49448415 for other account (Gardener1313)
     
  2. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello Lissie131 :oops:

    Were both farms created in the same country? Did you create one of them while you were abroad? Or, did you register one of them through a partner, and not through Farmerama directly? The prices can vary slightly depending on factors like the geographical location, the country's economy, etc. ​
     
  3. Lissie131

    Lissie131 Forum Greenhorn

    No, both were created from same country, but probably about a year apart. Same city even!! The Gardener1313 was my first account opened at least 12 months ago and I didn't understand the game very well so did not play much until this summer. This is not the first time I've notice price discrepencies, it seems to be every time I buy something on both accounts. I have a third account that I created after the Lissie131 account and that one has the same lower prices as Gardener1313, so it's not even the timing of opening the accounts.

    As far as I know I did register both through Farmerama, but I notice that when I log out of Lissie131 I get a different screen... I get taken to the BigPoint home page, whereas for the other two accounts I get the Farmerama screen where it gives me an option to log back in. Could that be it? Did I accidentally register through some other website? How would I know?
     
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello Lissie131 :(

    This is very odd, and the best thing to do is to contact our Customer Care Team with as many details as possible, because this should not happen. Whether you are registered through Bigpoint or Farmerama, if the accounts were set up in the same country, there shouldn't be a difference in the prices.

    I apologise for this inconvenience and I am sorry I cannot help you with this matter - I wish you the best of luck with your inquiry.
    Is there anything else I could assist you with?
     
  5. Lissie131

    Lissie131 Forum Greenhorn

    Thanks, I'll contact the Customer Care Team. Nothing else right now, can close thread.

    Thank you for your replies and Happy Farming!
     
  6. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    You are most welcome, and I wish you the best of luck with your inquiry and with the event :)

    ~ Closing thread as there are no further questions ~
     
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