Early bloomer refinement not available fo event...

I managed to get the 10% time early bloomer for the event (refinement). I added it and then was taken to search pots again so I paid a BB to finish and I don't have the refinement.
I did not expect to pay a BB to finish. I have refined many plants and understand how it works. I would not have declined the early bloomer for the event! The game has been very glitchy for me all day. Had to refresh constantly.
How do I get the 10% early bloomer refinement back? Or the crop, SG and BB I used getting it?

Thanks for your help.

ID: 52952252

 

Hello 007Farming,

You reclined the refinement, so unfortunately the search was started again:

2018-03-30 01:44:07

refinement Declined

After the 2nd search you won a Basic Nest from the search. I am sorry, but as the refinement was declined, there is nothing further we can do. You might try clearing your browser cache and cookies and especially clearing the Flash cache to help clear up the glitches.

Can I assist you further?

 

No...I did not click declined. I clicked keep as I was super excited about getting it!! But because of the continual game lag I somehow ended up continuing and thus lost the refinement. I find it frustrating as there are numerous times when clicking on crates I end up using buffs that I never intended using (just another example of game lag). The game is still glitching and lagging even today. How stupid do you think I am? My cache is clear, flash is clear....I use other sites that are far more intricate than Farmerama and I have ZERO problems. If BP is that bent on being "right" then so be it...whatever.
Thank you Sugarsweet for your efforts. You may close NFQ

 

I understand you are frustrated but we can only share what your logs say. You can contact Support if you wish for further assistance.

On behalf of shooger.sweet, you are welcome.

Closing as requested.