event

Discussion in 'Help Archive' started by popje4, Oct 26, 2024.

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  1. popje4

    popje4 Someday Author

    i have a bleu sapphire and standing infront off that door to open. it asks if i want to hand it in but i can not press yes it remains gray. what is goging wrong?
    popje4
    ID: 34380041
     
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello popje4,

    Have you tried refreshing your Game? There were issues logging into the Game recently. Also have you tried clearing your browser cache and cookies?


    Can I assist further?
     
  3. popje4

    popje4 Someday Author

    good morning,,,

    yes i tried all off that... i have one saffier bleu but standing infront off the deur i still cant press yes.

    do you only need one bleu saffier?

    [​IMG][​IMG]
     
    Last edited: Oct 27, 2024
  4. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    Yes, you only need 1 Sapphire. I've passed the issue to the Game Team and will let you know when I have more information.
     
    popje4 likes this.
  5. popje4

    popje4 Someday Author

    thank you verry much... so it is not because i'm doing somthing wrong?
     
  6. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    No, you haven't done anything wrong. The Game Team has been notified about the issue. Hopefully, it is something that can be resolved easily.
     
    popje4 likes this.
  7. popje4

    popje4 Someday Author

    hope so to i cant play now but thank you....
     
  8. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    popje4 :)

    I can see that the door has been opened and you have continued to advance in the event.

    When having the Game Team investigate your account, it was discovered that you also posted the same issue in another forum for which you received support. You've responded to that forum that your event now works, but didn't notify us that it was fixed. I've spent hours trying to fix this problem for you so you could play the event.

    Respectfully, please only post in one forum for technical support. It causes a lot of confusion, frustration, unnecessary work, and lost time when multiple teams try to address the same problem.

    Is there anything else I can help you with?
     
    cococola35 likes this.
  9. popje4

    popje4 Someday Author

    sorry....i did not tell you yesterday thanks for all that work...
     
  10. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    I'm glad all is working well for you now. You're welcome :)

    No further questions. Closing thread.
     
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