Faq's

Hello,

I have a question about the faq's, is it possible that you can change this type of information?
at this moment it is not translationable




And another question, i know there are a lot of dutch players the will be mod to open the dutch forum if it is possible were can the apply to be a mod on the dutch forum?

 

Hello thea1963

I've sent a message to the Game Team regarding your questions. I will let you know once we have official direction.

In the meantime, anyone who wants to apply to be a mod should submit an application to:

modapp_nl_bigpoint@customerservice-bigpoint.com

Here is the link to the EN announcement that shows what information is needed in your application.

 

Thank you for that, if the dutch players will send a application have the write in englisch or can that be in the Dutch language

 

When you send in your application to the NL team, you can write in Dutch.

 

We are not able to change the way the charts are produced. That is a tool that BP uses for event and quest requirements and rewards.

May I assist you further?

 

Yes, the Dutch Community still need help to open the Dutch forum, yesterday our Dutch BA have saying that they are not looking for new Mods so i have no idea what they are doing with the applications, maybe there is a miscommunication between BP en the Dutch mod-team or between BP and your mod-team

The Dutch Community want staying help other dutch players, there are a lot of difficult events (searching plates, events with games questions etc.) and we can not talk and help the dutch players here in the dutch language and a lot of old and new information is not translationable on this forum for the Dutch players

 

I do understand the players want to keep their native language forum. The information I received was that there was not enough mods, but maybe there is more to the situation than I know. I have passed on your feedback to EN team which has been forwarded to the NL team. I do not know what the final outcome will be. I provided the link above if any Dutch player wants to apply to join the team, but again, I do not know the final decision of BP.

May I assist you further?

 

Thank you for the information, and I want to tell that the are also al lot of Dutch players that only read the Dutch forum for helping with events and reading the tips and tricks from other Dutch players.

I don't no if its possible that this thread can stays open for possible updates from your Team or BP on the feedback I / we have giving and the final decision of BP

 

You're welcome for the limited information I do have.

Do you not have an update in the Dutch forum? I would think the NL team would know more about what is currently happening than we do. We have only been told that the NL forum is closing and that you will be redirected to the EN forum for FAQs but that you will still have Support in your native language. It is also my understanding you will still be able to play the game in Dutch.

Have any Dutch players applied yet to join the team? It takes time to process those applications.

I don't know that the EN team will be notified of any final decision, but if we receive any official information, we can let you know.

May I assist you further?

 

We had not yet an update about the close of the dutch forum on 1 august, maybe there is no update or our dutch BA had yet no time ( she is stopped a couple a weeks as BA and doing only support and important messages on the forum as BA)

Have BP also plans in the future to stop the dutch language in the game?

I don't know or there are players that have send a application yet i'm going to ask that on the dutch forum and let you know that.

 

As commented above, it is my understanding that the game will still be playable in the Dutch language. Other language forums that have closed have kept their in game language.

May I assist you further?

 

So we don't received yet any update and i asked on the dutch forum or players have send a applied but i have no reaction received on that question maybe it's comes that our dutch BA has sad that they are not looking for new mods and the players thinks it is not allowed to send a application to the Dutch mods?

 

I have no new information to give you. There is no way for me to tell what other players are thinking or their reasons to apply or not apply. I am aware of the Dutch fansite being restored so perhaps players do not feel the need to apply. That is only a guess on my part.

As stated above, it was my understanding there were not enough mods to post FAQs and that was why NL was being redirected to EN. Also as stated above, there may be more factors that BP used to make the decision to close the form than I am aware of. If lack of staff is the sole reason for the forum closure, and no one has applied, then the decision to close the forum will have to stand. It was suggested that players apply to join the team as you stated that there were many players who would join the team if it meant keeping the forum open. I have shared all your comments with the EN Team which have been forwarded to the NL Team. We (EN) do not make any decisions regarding this situation.

I would think that should there be any official change in decision that it would be posted in NL forum as that is the place that is affected. However, should EN team receive any official communication from the Game Team, we will announce it.

May I assist you further?

 

So at this moment our foum mod enk52 is placing the faq's and etc. and she is doing that great, the restoring of the official dutch fan website is not the reason that players not apply i think, i have translate your reaction on the dutch forum maybe there are players that will be apply as mod. Another reason can be that a lot of players are on holiday and if the coming back than the see that the Dutch forum is closed

 

May I assist you further?

 

So (I think) tomorrow is the last day the dutch forum is open?
We don't received yet any updates from feedback etc. on the dutch forum from BP

The dutch players are still disappointend etc. that the lose the dutch forum after more as 13 years

 

Yes, you are correct that tomorrow is the last day for the NL forum.

Is there anything else I can assist you with?

 

Can you tell BP that the make 1 of the biggest mistakes to close the Dutch forum, by another BP games the close of the forum was the start of the ending of the game

 

The Game Team is aware that players are unhappy about the closing of the NL forum.

No further questions. Closing thread.