Farm Photo

Discussion in 'Help Archive' started by silvasapphire, Sep 3, 2014.

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  1. silvasapphire

    silvasapphire Forum Apprentice

    Hi! I just tried to take a farm photo at the post office and I still cannot get it to work. There is one there from when I first started this game and managed to get it to work once, not knowing then that it wasn't supposed to work...lol. Now though, when it was supposedly fixed, it will not work.
     
  2. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello silvasapphire :)

    Please go to the field you wish to take a photo of, and then click on the farm photo button as shown here :
    Untitled-26.jpg
    You will then be able to see the take photo button, and your new photo on the screen. Did this help / work ?
    Is there anything else we can assist you with?
     
  3. silvasapphire

    silvasapphire Forum Apprentice

    Where does the picture go from there? I took the photo the way you showed in your answer, it appeared on screen and then went where? Does this mean that you cannot take a photo when you are in the post office?
     
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello silvasapphire :)

    After taking the photo in the screen that appears when you press the above mentioned button​
    1.jpg

    The photo will be stored as your farm photo. This will be displayed in the Photos section of the Post Office,
    where you can take another photo, send it as an e-card via e-mail to a friend, or copy its link and share it.

    2.jpg

    Other players will be able to view your farm photo from the Friends section, and you will be able to view
    your friends' farm photos in the same manner:

    3.jpg

    From the Friends tab, select the username of the player then click on Rate farm to view his farm photo.

    5.jpg

    Is there anything else we can help you with? ​
     
  5. silvasapphire

    silvasapphire Forum Apprentice

    It does not matter whether I take the photo in the screen on the particular field that I want a picture of or I take one in the post office, the picture that I took does not appear in the post office. You can hear the sound effect of the shutter of the camera taking the picture but it does not appear in the post office if you leave and come back. The only photo that shows up when a friend clicks on my name and rate farm is the one I told you about in my original post. It will not let me publish a photo of my farm today. I do not know if you can help me or not. Don't worry and go ahead and close this thread if you wish, it is not that important.
     
  6. -Mir85-

    -Mir85- Living Forum Legend

    The same thing happens to me. I can take a photo, but when I press publish photo, it doesn't replace the standard one in the post office.

    If I need any assistance I will open my own thread. Just wanted to let you know.
     
  7. silvasapphire

    silvasapphire Forum Apprentice

    I am glad to know, cause now I don't feel like I have no idea what I'm doing...lol
     
  8. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Thank you -Mir85- for the additional information. :)

    Thank you silvasapphire for explaining the problem you are experiencing.

    I have forwarded the issue to the game team - the Farm Photo function has been fixed the other day, so you should not be experiencing any problems with it. And all the problems are important, no matter how minor they might seem, so of course we will do our best to help you. :)

    It would be great if you could try to take a photo in a different browser as well, to see if the issue is related to one browser in particular, or to several ones, because as you can see :( I did not experience this problem when taking the photo.​
     
  9. silvasapphire

    silvasapphire Forum Apprentice

    Hi teddy.bear, I use Firefox and I did as you asked and tried another browser, the most up to date IE and it does not work either. I have no others downloaded as I only use Firefox and rarely IE. It may work with Chrome, I do not know but I am not willing to download a pile of browsers for this. So, for me it does not work using 2 different browsers.
     
  10. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Thank you for confirming this, silvasapphire. As soon as we have an update on this matter, we will let you know.
     
  11. silvasapphire

    silvasapphire Forum Apprentice

    Thanks teddy.bear and a big basket or two of goodies for you.
     
  12. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Yummy, thank you very much, silvasapphire :) Feel free to taste some as well while we are waiting.
     
  13. silvasapphire

    silvasapphire Forum Apprentice

    lol....I'm too addicted to goodies, that's why I'm giving you two baskets.
     
  14. farmlily3

    farmlily3 Forum Freak


    Wow...what a surprise! And I thought it was just me! Yep - the same happens here - no photo! I use chrome and windows explorer - neither works for the photo. This sounds like a widespread problem. Hope it can be fixed soon.

    P.S. On my main farm, it shows no photo at all, no matter which field I take one of, not even a standard photo - although months ago I actually had one. When I tried to replace it with an update, it just disappeared and wouldn't accept any others.
    Was something changed a while back? A refinement or upgrade perhaps?
    I thought I must have done something wrong, but there seems to be too many others having the same problem.....
     
    Last edited: Sep 4, 2014
  15. BlackCaviar

    BlackCaviar Forum Overlooker

    I had never taken a farm photo on this farm so I don't know if that makes any difference but using Opera (browser), my photo shows up in the post office just fine. Could it be a problem with replacing the old photo?
     
  16. muscaricat

    muscaricat Forum Pro

    I took a farm photo a very long time ago, and it was showing in the photos section of the post office. Having read this thread I took another photo just now and it published and is showing in the PO. I use Chrome.
     
  17. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Thank you all for your input but please remember the Technical issues section guidelines, and please open your own thread if you wish to be assisted with a similar (or different) problem.

    As soon as we have an update on this matter, we will let you know. Thank you for your understanding.
     
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