Farmerama - Do Not Process My Personal Information popup

Hello,

How do I get rid of the Farmerama - Do Not Process My Personal Information popup. It comes up twice at every log in, it is quite annoying. I have answered multiple times and confirmed but it keeps coming up. Any way to get rid of it for good? Thanks so much.

 

Hello Mamarama2010,

I am not familiar with this pop up. On the login page, have you accepted the cookies? It may be something that has been changed in your settings. Are you able to provide a picture of the pop up so we can pass it on to the Game Team?


Can I assist you further?

 

I think she's talking about the privacy settings with the cookies when she starts the standalone. It popped up on my standalone too yesterday.

 

It has been popping up on my browsers too both firefox and microsoft edge for a couple of weeks now

 

My Chromebook has been experiencing the same thing for a few weeks now as well, I have tried both the standalone and normal browser,same results,one pop on the login screen and one right after I log in. I have cleared cache numerous times as well as rebooting. I don't know if it's related but if I click from screen to screen often times the game crashes or times out, I keep playing and dealing with it,but it is frustrating. Will wait for your support and solutions,thank you, CliffFarmer1 56886094

 

Just to check, are you all accepting the cookies by clicking on the "agree" Tab?

Regards,
shooger.sweet

 

Sorry, I am unable to attach the screenshot. Below is my ID, if you go to log in it will pop up.

I am opting out of the personal data share, but did just try to turn on the cookies and it still pops up.

ID 9101372

 

I logged into your farm on Chrome and did not receive any pop ups. Can you try a different browser to see if you get the same pop up.

Regards,
shooger.sweet

 

Thanks so much, Shooger sweet. Yes, Chrome is fine, it is Edge and Firefox. I use 2 browsers for my 2 farms. Juniorama on Chrome - the popups have stopped. Mamarama2010 on Edge and/or Firefox, the popups continue twice during login. Also, there is no "agree" button, there is a "confirm" button.

I have tried logging in with Mamarama2010 on Chrome and it is fine - but I like to have both the farms up at the same time

 

You can check to see that those browsers are up to date. You can also try clearing your browser cache and cookies to see if that helps.


Regards,
shooger.sweet

 

Thank you for the information, Shooger Sweet. The browser is up to date. I cleared the cache and cookies, this is actually when the popup started popping up, i cleared the history a few weeks ago and that is when it started popping up.

 

I have asked the Game Team for help to see if they have a solution. I will update you as soon as I have news.


Regards,
shooger.sweet

 

Thanks so much, Shooger Sweet, much appreciated!