Bug Farmerama Survey broke the cinema?

I know you guys have been dismissing claims that the cinema is not working but please revisit this.

Ever since the announcement of the survey not giving points, there has been only ONE nonworking advertisement available in the cinema (nonworking in that it doesn't give points) and after that you get the message that no other movies are available. I can't believe that at this time of year there are not advertisers providing material for the cinema, but it seems to be stuck on this one nonworking and not cycling through other movies.

 

Hello Laurelei

I have tried your cinema, it worked as intended, and to my surprise - you've earned 2 movie points for it, only. This means you have managed to watch quite a few videos already today, and got credit for them: 85 movie points + 2. So, the cinema is working fine. We know that some movies will cause problems, but as we've previously mentioned, there is nothing we can do, I am sorry - fingers crossed for you, for the problem-movie to not return.
​

Is there anything else I could assist you with?

 

Teddy, thanks for jumping on, interestingly couple hours after the original post, I got a survey and after that the cinema starting working again. Before that it had been a couple of days. I'm convinced that it's either something to do with that survey or your jumping on kick started it. Either way, problem solved. Thanks!

 

On behalf of teddy, you are welcome. Glad everything is sorted.

~closing as requested~