Flash box keeps coming up on my screen

Discussion in 'Help Archive' started by Nellie_Noodles, Jun 19, 2017.

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  1. Nellie_Noodles

    Nellie_Noodles Commander of the Forum

    Keep getting a flash box on my screen i can't get rid of ...have tried turning everything off in settings ...that hasn't worked and am even getting it writing this thread
    Have had it for a week and and is driving me mad now ...prevents me harvesting etc ...this isn't helpful in an event ...i am getting the starting screen if i want to go to setting the little sheep pushing another sheep in a barrow
    I give up...it wont even let me send this thread
    I think farmerama needs to play this game to find out whats going wrong with it ...because it certainly isn't good
     
    Last edited: Jun 19, 2017
  2. Farmers.Almanac

    Farmers.Almanac Team Leader Team Farmerama EN

    Hello Nellie_Noodles:)
    Do you have your Adobe Flash player set to allow local storage?
    local storage.jpg

    Would you also please check to see if you have the latest version of Shockwave Movie player installed?

    May I assist you further?
     
  3. Nellie_Noodles

    Nellie_Noodles Commander of the Forum

    Have 100 Kb for storage
    Have flash player 26.0.0.131

    Yes Almanac

    Can you tell me how to get rid of this box please...because it is VERY annoying
    Have even had it stuck on the bottom of this thread
     
    Last edited: Jun 19, 2017
  4. Farmers.Almanac

    Farmers.Almanac Team Leader Team Farmerama EN

    Hi Nellie_Noodles:)

    Thank you for checking those 2 steps:). I know this is a frustrating situation and we will try to help you resolve this.

    Next steps of things to try:
    1. Please try a different browser.
    2. Please increase the amount of local storage. 100 Kb may not be enough.
    3. If those don't work, please uninstall the Shockwave player and then reinstall it

    May I assist you further?
     
  5. Nellie_Noodles

    Nellie_Noodles Commander of the Forum

    Ok will try these Thank you Farmer Almanac
    Changing browser sorted this problem out
    Thank you Farmer. Almanac NFQ
     
    Last edited: Jun 19, 2017
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