Game crashed, lost my coupon, help?

Discussion in 'Help Archive' started by Wishinonehand, May 17, 2018.

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  1. Wishinonehand

    Wishinonehand Someday Author

    I'd just activated a harvest coupon yesterday when the game went down. Coupon was of course long expired by the time things came back up. Any chance of getting it back? It was only a one hour coupon, sure, but I don't have real money to spend on this stuff and coupons are a bit rare for folks like me.
     
    Wishinonehand, May 17, 2018
    #1
  2. Farmers.Almanac

    Farmers.Almanac Team Leader Team Farmerama EN

    Hello Wishinonehand :)

    We don't know what the compensation package will be for the game problems that players have experienced so all I can do at this time is encourage you to be patient while the Game Team works on a solution and watch the Announcements for updated information as we receive it.

    May I assist you further?
     
    Farmers.Almanac, May 17, 2018
    #2
    CherryPicker, sanddollar15, phoenixboy12 and 1 other person like this.
  3. Wishinonehand

    Wishinonehand Someday Author

    No, thank you. I appreciate that there will be a general compensation package, and that's fine. I can wait and see.
     
    Wishinonehand, May 17, 2018
    #3
  4. Farmers.Almanac

    Farmers.Almanac Team Leader Team Farmerama EN

    You are welcome :) Hopefully we will know more soon and we appreciate your patience while the issues are being sorted out:)

    No further questions. Closing thread.
     
    Farmers.Almanac, May 17, 2018
    #4
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