Game not loading...logging via third party ... Bigfish

Discussion in 'Help Archive' started by Tinni, May 21, 2016.

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  1. Tinni

    Tinni Padavan

    My game has not been loading for several hours now. I have to log in to my main farm through Bigfish.
    When I try to load the page never gets loaded and keeps trying to reload before it can complete loading.
    I tried to clear the cache, flash cache etc.
    I also tried two other browsers same issue on chrome, opera and firefox all three.
    If this has to be resolved through Bigfish, I doubt they will do anything before Monday going by my previous experiences with them, I have never seen them work over weekends.

    My User name [Tinni] ID: 51928402
     
    Tinni, May 21, 2016
    #1
    mingling and BlackCaviar like this.
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello Tinni,

    We have several players reporting the login issues with BigFish, so it seems like the site is having problems. Unforunately we cannot fix this, you will need to wait for BigFish to fix the issue. You can try contacting their Support to see if they can assist with the issues.

    Can I assist you further?
     
    shooger.sweet, May 21, 2016
    #2
    farmer_broke likes this.
  3. Tinni

    Tinni Padavan

    Thanks a lot shooger.sweet.

    I wish they would let us migrate our accounts from bigfish to Big Point.

    Is there some way they could harvest the breeding shacks? I think most players were trying to take advantage of the BBD when this cropped up, it would be sad for all the power feed to go to waste.
     
    Tinni, May 21, 2016
    #3
    mingling likes this.
  4. Neon-Lights

    Neon-Lights User

    Unfortunately there is very little we can do with regard to 3rd parties, you will just have to try to contact the and wait.

    Can I be of further assistance?
     
    Neon-Lights, May 21, 2016
    #4
  5. Tinni

    Tinni Padavan

    Thank you Neon-Lights and Shooge.sweet for your help.

    It is just a waiting game, so NFQ.
     
    Tinni, May 22, 2016
    #5
  6. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    On behalf of those that assisted, you are welcome.

    ~NFQ~ closing thread
     
    shooger.sweet, May 22, 2016
    #6
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