green meadow

xrissyadamsID: 55859603

hi When im on my green meadow it has bright pink covering some of my stables. it is only on the green meadow on unity and stand alone. please can you help. christine

 

Hello xrissyadams,

Which browser are you using to play the Game? Also have you checked you are running the most recent version of your browser? Do you get the same problem when using Flash Player? I have cleared your server cache to see if that helps.


Can I assist you further?

 

im using firefox and dont get the pink when i use flash player.

 

Thanks for letting us know. I will leave the thread opened to see if the next time to log in to the Game the problem remains.

Regards,
shooger.sweet

 

ok thanks will let you know

 

Hi im still getting the pink on my green meadow but not when i use flash player. also i milled a deck then went to play the board game. clicked to play and it said something went wrong and my deck was missing. please can you help. thanks christine
deck came back thanks.

 

I am glad the missing deck has shown up. Are you able to upload a screenshot of the pink meadow?

Regards,
shooger.sweet

 

i dont know how to do it. i tried take a screenshot but that doesnt work and my son not here to help. christine

 

I will pass on your issue to the Game Team. Is the Standalone Client also still showing the pink area? Can you try removing the previous version and download it again to see if the same issue remains.


Regards,
shooger.sweet

 

ok will do and will let you know. thanks

 

just removed it then downloaded it again. pink still there on green meadow. it does on unity but not flash. thanks for your help shooger.sweet

 

https://hizliresim.com/GZJTcq I guess like this. The photo was not uploaded, it may help if it opens from this address. paint shop on grassy land like this just in union

 

hi
..hanzade.. yes thats what its like but only on green meadow using unity or standalone client. doesnt do it on flash player.

 

Thankyou ..hanzade... for the picture. I have passed it onto the Game Team and will update you as soon as I have further information.


Regards,
shooger.sweet

 

thank you shooger.sweet for helping.

Christine

 

Are you able to delete the item that is causing the pink area? Can you explain where it is located so I can try and delete the stable to see if it solves the problem.

Regards,
shooger.sweet

 

ive deleted the stables and the pink has gone thank you. thanks for all your help.


christine

 

You are welcome.
I will leave this thread opened until you can confirm the pink does not come back when replacing anything on your field


Regards,
shooger.sweet

 

hi the pink hasnt come back after i replaced the stables so thread can be closed thank you.

Christine

 

On behalf of those that assisted, you are welcome.


~closing as requested~