Halloween Giveaway

Thank you for the wonderful give away event, however, day 2 and which is today 10/26 at 7:05 pm in the USA and it says i cant collect the prize unless i pay for it. I collected the first one after 7pm last night. ???? What's going on? I tried before 7 and it told me it wasn't time yet for the second prize, I try after 7 PM and i'm too late? Please advise.

 

I, boogeru, #40968093 am also experiencing the problem which Farmer Molly mentioned above. I was able to collect my gift yesterday evening with no problems. I was on earlier and it was not ready ( about 4pm ). I am now back on at 7:15 and it informs me if I want this treat I must pay 10 BB...this is no treat..more like a trick..lol. I think there may be a glitch somewhere?? I am on here faithfully and am hoping you can fix this problem so I may have a treat instead of a trick. Thank you.

 

I agree because for me this is day 2 and I should be able to open the second pumpkin. I didnt open the first one until after 7 last evening. I'm sick with worry now and fear I will lose this....

 

There is an announcement:

 

Thank you very much Noelle20001 for linking the announcement

Greetings everyone,

Indeed, as announced here, this is a known issue and the Game Team will fix it as soon as possible tomorrow. Please keep an eye on the news for updates on this matter.

We apologise for this inconvenience.
​

Best regards,
teddy.bear

 

I just hope that doesn't mean that we are suppose to click on pay 10 BB and hope we don't get charged for it. I shall wait until I return from work to sort this out. The announcement is misleading .... a bit. Thank you Noelle for linking the announcement and everyone for the help. Here's to hoping for a positive outcome on this.

Issue seems to be fixed now. Thank you BP for your attention to this.

 

On behalf of all who assisted, you're welcome.

Problem resolved, closing thread.